FAQs

Tell us your dates and flight details. We’ll confirm availability, send a simple written quote (with your “from” rate and refundable deposit), and set your BHM handoff.

No. Our standard service is BHM airport handoff (curbside or short-term garage). For weddings and select events, we can stage at approved venues—ask when you inquire.

It’s the starting rate for a given model on a standard day. Your quote lists the exact price for your dates and timing, plus the refundable deposit—so there are no surprises later.

Major credit cards in the renter’s name. Your card must match your ID.

A refundable hold is placed on your card before handoff. The amount depends on the vehicle and date. It’s released after an on-time, damage-free return and a quick post-trip check.

Curbside or short-term garage—your choice. We’ll text the exact spot and our team member’s name before arrival.

Standard returns are at BHM. For weddings or approved events, we can coordinate venue pickup—tell us your plan and we’ll confirm in writing.

Text us. We track flights and will shift your handoff within reason.

Often, yes. Message us with timing, and we’ll confirm what we can stage quickly at BHM.

About two minutes. We show you the essentials (start/stop, drive modes, cameras, Bluetooth/CarPlay), answer questions, and you’re rolling.

Typically 25+ with a valid driver’s license and a payment card that matches your ID.

Underage drivers can’t self-drive. A parent/guardian may rent and drive, or you can request chauffeur service on select vehicles.

Yes, for qualified drivers. We’ll verify ID and insurance before handoff and list the additional driver on your agreement.

Many personal policies with Liability, Comprehensive, and Collision do. We’ll help you check coverage before payment.

We’ll advise on drive modes/tires and, if conditions are severe, work within policy to reschedule.

A rotating fleet of luxury and exotic models: Mercedes-Benz, Porsche, Lamborghini, Ferrari, Bentley, Rolls-Royce, and more (availability varies). Ask for current options when you inquire.

If it’s available, we’ll reserve it. Otherwise, we’ll suggest the closest match and share photos before you confirm.

Yes. We can stage at approved venues, help position the car, and move quickly for photographers. Paint-safe ribbons and light décor are welcome.

On select vehicles. Great for wedding timelines, client dinners, and nights when you’d rather not drive.

We’ll position for easy entry/exit and show features like front-axle lift/nose-lift (where equipped) and camera views for ramps and garages.

Text or call the number in your confirmation. A Birmingham concierge will reply quickly and adjust your plan where possible.

Reply to your confirmation message. We’ll walk you through the policy for your specific booking and timing.